FAQS

Welcome to Dress Galexy’s FAQ section! Here, you'll find answers to the most common questions our customers ask. If you don’t see your question listed, feel free to reach out to our customer support team — we’re happy to help.

1. What kind of products does Dress Galexy offer?

We offer a wide range of high-quality garments for men and women, including:

  • Formal & casual shirts

  • Pants and trousers

  • Dresses (both traditional and modern)

  • Sherwanis for weddings and events

  • Kurtas, waistcoats, suits, and other ethnic wear

2. Do you accept online orders?

Yes, absolutely! You can easily place your order through our website. Every product includes a detailed description and a size guide to help you choose the right fit.

3. How long does delivery take?

We typically deliver orders within 3 to 7 business days, depending on your location. Once your order is confirmed, you will receive tracking details via email or SMS.

4. Do you offer international shipping?

Currently, we only deliver within Pakistan. However, international shipping options are in the pipeline and will be available soon.

5. What is your return and exchange policy?

If the product you receive is damaged, defective, or the wrong size, you can request a return or exchange within 7 days of receiving your order. Please make sure the item is unused and in its original condition.

6. How can I contact customer support?

You can reach out to us via:

  • Email: [your email here]

  • Phone/WhatsApp: [your number here]

  • Social Media: Message us on Facebook or Instagram @DressGalexy

Our team is available Monday to Saturday, 10 AM to 7 PM, to assist you with any inquiries.